Poor quality resorts

Here at Timeshare Help, we have heard a huge amount of complaints about the quality of accommodation of various timeshare resorts around Europe and the world.

Some of our clients have told us that once they had signed up for their timeshare, they were given badly maintained rooms with terrible views and poor facilities.

We have even heard from some people who have told us that they suffered food poisoning from the meals provided at their resorts as well as endured terrible smells coming from the drains in their bathrooms.

Timeshare clubs have been known to show people around beautiful resorts with the promise that they can stay in places like that. But when they arrive at their destination – after fighting to book their holiday for weeks or even months – they discover that it is old, tired and unappealing. Sometimes it is falling apart and even dangerous. It is not surprising that people don’t want to stay in those places.

If you have been disappointed by the quality of your timeshare resort, Timeshare Help may be able to help you claim your money back. We are specialists in no win no fee timeshare claims as well as maintenance contract terminations.

Our legal team has over 20 years’ experience in dealing with timeshare clubs and our knowledge is unbeaten.

Timeshare sales teams are known for pointing out all of the good things about their industry and completely ignoring the huge amounts of complaints that are made. They know that their field is under threat and will do everything they can to help themselves survive.

If you were presented with brochures for a different resort or even club during the sales pitch, you may have been mis-sold to. It is not permitted under EU consumer law to represent a different product to what is being bought. It could be grounds for a mis-selling case

So if you have bought a timeshare which turned out to be completely different to what you thought you were buying, contact Timeshare Help. We may be able to present a case of misrepresentation to your credit card company or finance provider. If successful, we could be able to reclaim what you spent on your timeshare purchase.

We have had clients who have checked into their resort and been so disgusted with what was awaiting them in their room that they tried to get themselves moved. Their club reps usually refuse to listen to any complaints, however, and just send them back to their often insect-infested rooms with leaking plumbing and peeling paint.

And these are just a few of the complaints we have heard.

Our clients have often had to check themselves out of their resorts and either find new accommodation or return home to the UK, cutting their holiday short.

If this has happened to you and you don’t think it is fair that you should have to suffer such poor quality accommodation on your hard earned holiday, contact Timeshare Help. We could be able to claim your money back.